Terms & Conditions


Payment Options

Choosy Beads use Pay Pal Express Checkout. A fast, simple and secure,  3-click payment process.

Alternatively you can pay by any major debit or credit card through Nochex using encrypted Secure Sockets Layer (SSL) protocol.

Choosy Beads DO NOT store any of your financial details.


Consumer Protection (Distance Selling) Regulations 2000

Choosy Beads comply with the DSRs, should you require detailed information on these regulations, please follow this link:



Your right to cancel / cooling-off period

You may cancel your contract with us at any time until fourteen working days after the day you receive your goods.

To cancel your contract within this time, please e-mail;

accounts@choosybeads.co.uk with the subject heading “CANCELLATION”

Please state your order number so we can deal with your request promptly.

Please keep a copy of your e-mail to us until we have confirmed your cancellation.

Under the DSRs consumers are under a statutory duty throughout the period of cancellation to retain possession of the goods and take reasonable care of them.

The consumer shall be responsible for returning the goods and for payment of the return postage cost.

The consumer must take reasonable care to ensure that we receive the goods and that the goods are not damaged in transit. If the consumer does not exercise reasonable care and the goods are damaged, we may have a claim for breach of this statutory duty.

We request that cancelled goods be returned within 14 days.

Your statutory rights are not affected.


Back Orders / Out of Stocks

We are very careful about our stock control and do our best not to sell items that are out of stock.  In the unfortunate event that an item you have ordered is out of stock or unsuitable for sale, we will refund you the price of those goods as soon as possible. 

We will not hold on to your money!  Once the goods are back in stock, we will e-mail you to let you know should you wish to re-order.

If the items/s out of stock were part of a Free Delivery, we will refund you the delivery cost.


Colour reproduction

We make every effort to reproduce colours on the site as accurately as possible. However, different computers reproduce colours in slightly different ways, so exact colour matches are not yet possible over the Internet.

If you are not satisfied with the colour of any items you have ordered you are welcome to return them.


Privacy Policy

We do not disclose buyers' information to third parties other than when order details are processed as part of the order fulfilment. In this case, the third party will not disclose any of the details to any other third party.

We conform to the requirements of the Data Protection Act 1998.

Cookies are used on this shopping site to keep track of the contents of your shopping cart. You can turn off cookies within your browser by going to, Tools, Internet Options, Privacy, and selecting to block cookies. If you turn off cookies, you will be unable to place orders or benefit from the other features that use cookies. Data collected by this site is used to:
a. Take and fulfill customer orders
b. Administer and enhance the site and service
c. Only disclose information to third-parties for goods delivery purposes

We do not send random marketing emails to personal email addresses (spam).