|Delivery Rates:||Flat Rate||Arrival Time|
|UK 1st Class:||£3.10||1-2 days *|
|UK 1st Class Recorded:||£4.15||1-2 days *|
|Europe Air Mail:||£7.90||3-5 days *|
|Europe International Signed For:||£9.50||3-5 days *|
|**Please Note: Posting Metal Alphabet sets incurs an additional postage charge. Sets are sent via Interlink next day courier**||£4.70||Next working day if ordered before 2.00pm|
* After order is picked
|“Days” are working days.|
|Other destinations: please contact us for a price|
UK ORDERS OVER £30 RECEIVE FREE STANDARD DELIVERY
Orders are dispatched Monday - Friday, excluding bank holidays, most orders are dispatched within 12 working hours.
We reserve the right to send orders using a recorded / tracked service at no extra cost to our customers.
We reserve the right to send high value and/or large orders via courier or Parcelforce at no extra cost to our customers.
If, for any reason you are not happy with your purchase please contact us at: firstname.lastname@example.org with "RETURNS" as the subject heading, please tell us your order no. and the items you wish to return. Please note we cannot accept returns of used items unless they are faulty.
We will then send you a confirmation e-mail for you to complete and return with your goods.
Return postage is to be paid by the customer unless items are faulty.
You will be refunded for the items you returned and the postage cost of sending them to you.
Please return items within 14 days of receipt.
Please see our Terms & Conditions for further information regarding your statutory rights